Read the complete label
Record the type code, material number, serial number, revision and every attached option or firmware label.
Configuration before claims
Prove which unit is actually on the bench.
Indramat hardware can share a base model while differing in firmware, feedback, option modules, connectors and mechanical interfaces. Litco's process starts by documenting the exact configuration and the evidence available for that physical unit.
Five evidence checks
A recommendation should follow the record.
Document the physical unit
Capture the housing, connectors, shaft or cabinet hardware, contamination and visible damage without treating a family image as the exact item.
Compare what changes fit
Review feedback, communication, cooling, firmware, installed modules and mechanical choices that can affect interchangeability.
Add machine context
Identify the machine, axis, connected motor or drive, reported symptoms and required return-to-service date.
Confirm the next step
Compare the available evidence for repair, exchange or replacement, then confirm scope, timing, testing and commercial terms for that request.
What an inventory match means
The database points to the shelf. The physical unit closes the gap.
Published exact-part pages use dated Litco inventory records. Before a quote is issued, Litco verifies current stock, the complete type code, physical condition, testing status and included accessories against the unit being offered.
Replacement request
Verify the complete suffix.
Start with the exact type code and current photos, then compare the electrical, feedback, software and mechanical fields that apply to the product family.
Search exact inventoryFailed equipment
Preserve the fault evidence.
Record the machine symptoms, displayed code and installed configuration before the unit is removed or parameters and application data become unavailable.
Review repair and exchangeAvailability · repair · exchange
Send the complete code.
The suffix can change electrical and mechanical compatibility. Include every character and a clear nameplate photo.