Request Indramat Identification, Availability or Service

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Technical supportInclude the exact hardware, firmware, fault evidence, machine state and the question you need answered.

What do you need? *

Urgency

Preferred response

Model or product family

Complete type code / part numberInclude every suffix, material number and revision if visible.

Start with one identifying photo

A straight, readable tag is best. If the tag cannot be read, send the complete unit. JPEG, PNG, WebP or HEIC; 5 MB.

1 · Nameplate / tagStraight-on, sharp and readable. On a phone, you can take the photo now.

Your name *

Company

Email *

Phone

Quantity

Ship-to city / country

Needed by

Machine / axis

Condition, fault or request details *

Add up to three supporting photos

Show the complete unit, interfaces and installed connections. JPEG, PNG, WebP or HEIC; 5 MB each and 12 MB total.

2 · Full unitShow the entire product and condition.3 · Shaft / interfaceShow flange, shaft, plugs or mounting face.4 · ConnectionsShow connectors, option cards and attached hardware.

Prefer direct contact? Call +52 (844) 415-3787 or email ventas@litcoautomation.com.

After you submit

Litco checks the exact unit and available options.

Keep the confirmation shown after a successful submission. Current stock, condition, testing and service scope require a separate review. For direct follow-up during Mon–Fri · 8am–6pm CT, contact the Ramos Arizpe team.

Call +52 (844) 415-3787 What to send